Services
Most CRM strategies fail because they focus on the "R" (Relationship) but forget the "H" (Human).
Advanced CRM Consulting
Stop looking at your CRM as a database
and start seeing it as a behavioral map.
I help you design customer journeys that drive action and bring results.
Detailed review of existing CRM processes:
- Analysis of customer journeys and
drop-off points.
- Evaluation of current communications effectiveness.
- Gaps identification - spotting missed opportunities in your current set up.
- Recognition of behavioral barriers before purchase.
Segment-to-Person Strategy:
- Moving beyond basic demographics into psychological triggers(loss aversion, social proof, etc.).
- Segmenting by motivations, cognitive models and behavioral triggers.
Digital Marketing Alignment:
- Ensuring your CRM isn't just sending an automatic message, but starting conversations that convert.
- Building consistent customer journeys with clear behavioral logic.
Behavioral Economics Workshops
Why do your customers choose a competitor even when your products/services are better?
These sessions pull back the curtain on the "hidden" drivers of purchasing decisions and customers' loyalty.
High-Conversion Behavioral Copywriting:
Learn how small changes in your digital UI or messaging can significantly increase conversion rates.
Loyalty Psychology:
Understand the cognitive biases that keep customers engaged with a brand.
The Psychology of Financial Choices:
Know how to structure a product offering so the "best" option becomes the obvious choice.
AI-Powered Behavioral Copywriting:
Writing for psychology used to take days of brainstorming.
I can help your marketing team integrate AI tools that are specifically designed to analyze and generate behavioral-driven copy.
Agile Leadership & Trainings
Is your project management stuck in a "waterfall" world?
I help teams adopt an Agile mindset to
deliver value faster and with less friction.
Agile for Non-Techies:
A crash course for business and marketing teams on how to work in sprints without the headache.
Stalled Project Rescue:
Hands-on consulting to identify why your current CRM or digital transition has hit a wall.
How do we start?
It's simple - just send me your request
via the form.
Let's have a one-hour Discovery Call
after I respond to your request.
The Roadmap:
I provide a lean, actionable plan
(No 50-page PDFs, I promise).
The Execution:
Whether it’s a one-day workshop or
a six-month strategy, we'll work in iterations to ensure you see results.
Contacts
Viber/WhatsApp: +359 898 606 482
Email: info@ina2b.com
Based in: Sofia, Bulgaria
If you have a question about how
Advanced CRM can help your business grow, request a free consultation
by filling out the form.
I will get back to you within 48 hours.